; AgResource - FAQ
If you require assistance, your AgResource Territory Manager can assist you in creating your AgResource.ca account. Otherwise, you can request access via the online registration process available here
Your AgResource Territory Manager can assist you with adding or removing additional users from your Account.
Sail Point is our Account Management partner of choice. Sail Point securely manages your user name and password and provides functionality to help you unlock your account, reset your password or change user names as needed.
A temporary password can be sent to your email by navigating to the following page. The reset page can also be found by clicking on the link below the Username/Password fields on the main login page.
If the password reset email is not being received, check your email junk and/or spam folders for the email. Otherwise contact your Email Administrator and work with them to determine if the password reset email is being blocked.
Log into AgResource.ca using your old email address, go to "Profile and Password" from the "Profile & Settings" menu. (see below)

Once you are on the “My Profile” page, you can update your new email address in the Account Information area on the left side of the screen as seen below.
If you are seeing a message box at the top of the screen, your browser is either unsupported or below the supported version to work properly in AgResource.ca. If you are running Internet Explorer 9 and above and still see this message, please view the section on how to turn off Compatibility Mode.

See some of the below questions to get more details.

Steps to Turn OFF compatibility view setting in Internet Explorer.

  1. Go to Tools (on the top) on Internet Explorer.
  2. Click on Compatibility view settings.
  3. Uncheck "Include updated websites list from Microsoft".
  4. Uncheck "Display intranet sites in compatibility view" if it is checked.
  5. Uncheck "Display all websites in compatibility view" if it is checked.
  6. Click on close, and when you are done refresh the Cargillag.com home page.

Internet Explorer (IE) version 9.0 and above
Google Chrome
Mozilla Firefox
Apple Safari

You can find out what browser you are using by selecting "About (browser name)" from the Help or Tool icon menu in most Windows browsers and the browser's name menu on Macs.
Although portions of AgResource.ca may work with older browsers, most old browsers are not fully compatible with many modern web practices and standards. In order to eliminate issues with your web experience we highly suggest you upgrade to the latest browser versions.
AgResource.ca is updated daily at varying intervals. See the timestamp located in the lower, left hand corner of each specific page for the specifics on when the content of that page was last refreshed.
You may continue to request product via your traditional channels or you may opt to use the simple web order form provided on AgResource.ca. Simply login and click “Request Product” on the “Home” page. You will be delivered to a simple web form to enter in your ship to location, preferred delivery date, products and quantities requested.
Printing is browser specific and can have different results depending on your browser used. For the best printing experience, we recommend logging in from Internet Explorer, version 9 or higher.
A cookie is a small text file that is transferred to your computer’s web browser by a website. Cookies make it possible to recognize you as you return to our site and make it possible to send personalized information to your browser. The cookies set by AgResource.ca in your browser can only be read by our servers and no personal information is saved in the cookie.
To identify our users and their needs we aggregate demographic and user behavior statistics. This makes it possible for us to adjust and maintain services that correspond to our users’ preferences.
The Privacy Policy can be found here.